Shipping Policy
When it comes to delivering your favorite scented candles, we take great care to ensure a seamless and efficient shipping process. Our commitment to customer satisfaction extends to every aspect of our business, including delivery. Here's everything you need to know about our delivery and shipping policies:
Shipping Options
We offer a variety of shipping options to accommodate your needs:
Standard Shipping: Our standard shipping option ensures that your candles will be delivered within 6-8 business days. This option is available for all orders and is free of charge.
Expedited Shipping: If you need your candles sooner, we offer expedited shipping for an additional fee. With expedited shipping, your candles will be delivered within 3-5 business days.
International Shipping: We also offer international shipping for our customers outside of the United States. Please note that international shipping may incur additional fees and longer delivery times due to customs and import regulations.
Order Processing Time
Once you place an order, our team works diligently to process and prepare it for shipping. Our standard order processing time is 1-2 business days. During peak seasons or promotional periods, order processing may take slightly longer, but rest assured that we strive to get your candles to you as quickly as possible.
Tracking Your Order
We understand the importance of knowing where your package is during transit. That's why we provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email with a tracking number. Simply click on the tracking number or visit our website to track the progress of your package.
Shipping Restrictions
While we strive to deliver our candles to as many customers as possible, there may be certain shipping restrictions due to local regulations or customs policies. If you are unsure whether we can ship to your location, please contact our customer support team, and we will be happy to assist you.
Lost or Damaged Packages
In the unlikely event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund.
At CANDLET, we are dedicated to providing a seamless and enjoyable shopping experience. Our delivery and shipping policies are designed to ensure that your candles arrive safely and on time, so you can indulge in the captivating scents that our candles offer. If you have any further questions or concerns regarding our delivery and shipping, please don't hesitate to reach out to our customer support team.
Shipping Options
We offer a variety of shipping options to accommodate your needs:
Standard Shipping: Our standard shipping option ensures that your candles will be delivered within 6-8 business days. This option is available for all orders and is free of charge.
Expedited Shipping: If you need your candles sooner, we offer expedited shipping for an additional fee. With expedited shipping, your candles will be delivered within 3-5 business days.
International Shipping: We also offer international shipping for our customers outside of the United States. Please note that international shipping may incur additional fees and longer delivery times due to customs and import regulations.
Order Processing Time
Once you place an order, our team works diligently to process and prepare it for shipping. Our standard order processing time is 1-2 business days. During peak seasons or promotional periods, order processing may take slightly longer, but rest assured that we strive to get your candles to you as quickly as possible.
Tracking Your Order
We understand the importance of knowing where your package is during transit. That's why we provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email with a tracking number. Simply click on the tracking number or visit our website to track the progress of your package.
Shipping Restrictions
While we strive to deliver our candles to as many customers as possible, there may be certain shipping restrictions due to local regulations or customs policies. If you are unsure whether we can ship to your location, please contact our customer support team, and we will be happy to assist you.
Lost or Damaged Packages
In the unlikely event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund.
At CANDLET, we are dedicated to providing a seamless and enjoyable shopping experience. Our delivery and shipping policies are designed to ensure that your candles arrive safely and on time, so you can indulge in the captivating scents that our candles offer. If you have any further questions or concerns regarding our delivery and shipping, please don't hesitate to reach out to our customer support team.